What to Expect When Switching Your Insurance Plan

The purpose of this page is to help you better understand what to expect when switching your personal insurance to another carrier.

If you're on this page, it's likely that you have gone through the remarket process with our team and decided that it makes sense to switch. This is typically a simple process, as long as you're aware of some of the pros and cons.

For Home Insurance, two things you want to look out for are:

• Inspections
• Billing concerns.
  
  

Let's talk about inspections:
When moving your home from one carrier to the next, it is possible an inspection will occur at your property. That inspection may include the exterior and/or interior of your home. For interior inspections, you'll be notified about scheduling. Please don't delay this process. You may not ever know when an exterior inspection happens.

Inspections can uncover additional risks that may need to be addressed. These changes in risk can affect your coverage and premium. If you receive any information about the results of the inspection and have questions or concerns, be sure to contact your insurance professional.

The second most important thing about changing home insurance is making sure your billing is set up correctly.

If your home insurance is set up on escrow -- this next part is important for you. When moving home insurance carriers, we need to make sure your most up-to-date mortgagee clause is on your policy. This includes the address and loan number for the bank financing your house.

As important as it is to make sure that your insurance policy has the right information, you also need to update your mortgage company with your new insurance information. This is very important because when we ensure your home with this new carrier, your bank may not pay the bill unless you contact the mortgage company to make them aware of the change.

Now, let's talk about car insurance.

When moving car insurance from one carrier to another, usually the carrier notifies the DMV. Sometimes, due to delays, the DMV might not think your car is insured for a period of time. Don't worry, this happens often -- Give us the reference number on the form you receive, and we will clear it up.

For underwriting, after your new policy is issued, your carrier will confirm driving records and household drivers. If there are any discrepancies between what you provided and what is found by underwriting, it may impact your eligibility and your rating, otherwise known as your price. If you receive any information from the carrier regarding these kinds of issues, it is important to reach out to us, your insurance professional, to resolve them.

Let's talk about some homework. Review your applications for accuracy before signing them. We will also email you your prior coverage cancellation forms for e-signature. This makes sure that we get your prior policies canceled so you're not paying for two policies at the same time. Look out for refunds, which will probably come back through your original payment method.

Here are a few documents we may need you to provide us:

• Proof of alarm
• Driver training certificates
• Transcripts for kids if they have the good student discount
• Updated jewelry appraisals.

Lastly, you want to make sure that you obtain copies of your policies and ID cards.
You obtain these depending on how you set up your account -- either by mail or email. Also, don't forget to download our app to keep in touch with your policies, where you can also find copies of your policies and ID cards easily.

Please feel free to contact our team with any questions. We can walk you through any of these processes. Thank you so much for your business and take care!